Crisis Communication for Boards: A Handbook for Good Governance is an authoritative and practical guide for board directors, trustees and senior leaders responsible for safeguarding organisational reputation and resilience.
Developed by the CIPR Crisis Communications Network in association with the Institute of Directors, the handbook demonstrates why strategic communication is a core governance responsibility, helping organisations anticipate, prepare for, manage and recover from crisis.
Drawing on expert insight, proven frameworks and real-world case studies, the handbook explores the five phases of effective crisis management: Predict, Protect, Prepare, Respond and Recover. It provides practical tools, checklists and guidance to strengthen preparedness, manage reputational risk and support confident decision-making under pressure. Featuring contributions from leading academics, board advisers and crisis communication practitioners from around the world, it also examines emerging challenges such as cyber incidents, misinformation, AI, regulatory scrutiny and organisational culture.
Essential reading for anyone involved in governance, leadership or risk management, this handbook will help boards build resilience, enhance oversight and ensure organisations are ready to respond credibly and effectively when crisis occurs.