Crisis Communication for Boards: Introducing a New Handbook from the Crisis Communications Network 

Hold the date! Join us on 11 September for an exclusive pre-launch preview of Crisis Communication for Boards, written and published by the CIPR Crisis Communications Network.  Our new handbook, which is published by CIPR in association with the Institute of Directors (IoD), promises to shift how directors, trustees and non-executives think about the role strategic…

Keep reading

When You Can’t Control the Story: Transparency in a Cyber Crisis

There is a moment in every serious cyber incident that communications teams rarely talk about. It is the moment you realise the story is already being written elsewhere; and the author does not have your best interests in mind.  Imagine that someone has posted a countdown on a dark-web leak site. A researcher on the…

Keep reading

Takes from BledCom 2026

BledCom is an annual international public relations and communication management symposium held in Bled, Slovenia. Established in 1994, it bridges theory and practice by bringing together scholars, practitioners, and students from around the world to discuss key themes in corporate communication, public affairs, and reputation management. This year, 2026, BledCom focused on disaster, health and…

Keep reading

When Parody Becomes Protest: The “Mumumelon” Campaign and Lululemon’s Climate Challenge brand crisis

In an era where brands are increasingly defined by their environmental credentials, activism is evolving in equally creative ways. One of the most striking recent examples is the “Mumumelon” campaign by Actions Speak Louder—a satirical but pointed critique of Lululemon and its approach to climate responsibility. A brand crisis caught the imagination globally and is a…

Keep reading

Communicating amid conflict – Lessons from Ukraine

On 27th April, I joined the Crisis Communications Network for their session on ‘Communicating Amid Conflict: Lessons from Ukraine for Communicators in the Middle East’. The purpose of the session – run using an intentionally audience-led open house ‘drop in’ format – was to bring together senior communicators in the Middle East with colleagues in…

Keep reading

The risk of our reliance on data centres – the challenge for crisis communicators

Who could have missed the craze for turning yourself into a Mattel-style action figure? Until recently, these colourful, quirky and uncannily realistic Al-generated images were popping up on every social platform going. Our family, friends and countless celebs have been immortalised as plastic packaged toys, complete with snappy names and pointless accessories. But these vanity…

Keep reading

Stormy Seas and Icebergs: Redefining the Line Between Issues and Crises

This week I joined the CIPR Crisis Communications Network for the latest in its “In Conversation With…” webinar series, this time featuring Dr Tony Jaques. Having navigated a diverse range of crisis comms situations over the last 20 years, I always enjoy sessions on this topic, but Tony’s talk has to be one of the…

Keep reading

What the 2026 Middle East War Is Teaching Us About Communications

The war that escalated on 28 February 2026 has compressed years of theoretical discussion about information warfare into a matter of days. For communications professionals, it offers a live case study in what happens when the assumptions underpinning crisis plans meet reality — and how quickly those assumptions can fail. A prayer app as a…

Keep reading

Why crisis response can’t save bad decisions

The effectiveness of crisis communications is rooted in proactive preparedness rather than reactive response. Organisations must integrate communications teams into decision-making processes before crises arise. By building reputations and relationships over time, they can better withstand challenges. Success in crises depends on prior investments in integrity and stakeholder trust.

Keep reading

Something went wrong. Please refresh the page and/or try again.