2025 Events

Testing your crisis communication plans and capabilities with a crisis simulation is a crucial building block of building your own and your organisation’s resilience. With that in mind the CIPR Crisis Communications Network was delighted to host a free crisis simulation on 8 December 2025. Only 50 spaces were available and allocated on first-come first-served basis.  

The crisis simulation was run on the proprietary software of Polpeo, the leading crisis simulator.  Polpeo’s platform has been designed to simulate a crisis breaking and spreading over mainstream media, social media, blogs, microblogs, forums, local community groups, review sites, petitions, messenger and chat apps, email and new sites. Attendees were put in teams and asked to respond on different channels to an unfolding crisis, as well as prepare a crisis strategy and messages, document their response and deal with incoming queries from the public, media, and other stakeholders.  

Attendees learnt how to communicate effectively in a crisis across multiple channels. They learnt how to avoid inflaming a situation and how different strategies and responses impact the outcome of a crisis on a company’s reputation. The type of crisis was not revealed until the simulation began on the day.  

The session began with a short overview of the key principles of crisis communication led by Kate Hartley, co-founder of Polpeo and author of “Communicate in a Crisis”. After a few minutes instructing the attendees on how to use the simulation software, the simulation began and lasted for one hour and 15 minutes. Kate then participated in a wash up discussion and took questions on the simulation and how attendees responded. The entire session lasted about two hours and was chaired by Chris Tucker, Co-Chair of the CIPR Crisis Communications Network.

Earlier this year, the Network’s Special Advisor, Rod Cartwright, published the 2025 edition of his award-winning report ‘Reputation, risk and resilience; where are we now and what happens next?’.

Expanding on previous editions, this year’s report summarised and analysed eleven major global reports on those interlocking topics, synthesising 834 pages of original source material. 

Drawing on that analysis, Rod drew out ten red-thread themes running through those publications, three core risk dynamics underpinning those themes and ten critical questions leaders should address in managing their implications.

At its core, sits a bold, practical provocation – that we need to fundamentally rethink crisis, reimagine risk and re-engineer preparedness around the idea of ‘critical human infrastructure’. Put simply, all the technical systems, technological processes and pre-prepared materials are of little value unless they are culturally embedded in the organisation and its people.

For our penultimate event of 2025 (the last being an exciting crisis simulation on 8th December!), we assembled a big-hitting panel of experts, who explored with Rod how we could better capitalise on the opportunity to deploy crisis preparedness and resilience-building as sources of hugely positive tangible value and material opportunity.

The panel was made up of:

Given the roles held by some of the panellists, this session was not recorded as we normally do for our events.

CIPR Crisis Communications Network members and Committee gathered for our popular in-person meet-ups. The Winter Drinks took place at The Riverside in Vauxhall.